Refund policy

Refund Policy – Luna Cards

At Luna Cards, we strive to provide the best products and service to our customers. Please review our refund policy below:

Trading Card Game (TCG) Products

• All sales of TCG products are final. We do not accept returns or exchanges on any TCG items, including booster packs, boxes, singles, and sealed products.

Preorders

• If you wish to cancel a preorder, a 15% restocking fee will apply.

• Refunds for cancelled preorders will be issued to the original payment method, minus the restocking fee.

Damaged or Incorrect Items

• If you receive an incorrect or damaged item, please contact us within 48 hours of receiving your order. We will assess the issue and provide a resolution as needed.

By purchasing from Luna Cards, you agree to these terms. If you have any questions, feel free to contact us.